Terms & Conditions

Effective Date: 24-03-1026

Welcome to Eternal Walls, brand by ETERNA LLP.
By accessing or purchasing from our website, you agree to the following terms and conditions. These are designed to ensure clarity, fairness, and a smooth experience for both you and us.

General

Eternal Walls offers custom-designed wallpapers and related products. By using our website, you confirm that all information provided by you is accurate and complete.

We reserve the right to update or modify these terms at any time without prior notice.

Products & Custom Orders

All our wallpapers are made-to-order based on the dimensions and specifications provided by you.

Because of this:

Slight variations in color may occur due to screen differences
Minor alignment differences may occur during installation
Final output depends on wall condition and lighting

We recommend confirming all measurements and details before placing your order.

Pricing & Payments

All prices listed on the website are final and inclusive/exclusive of applicable taxes (mention your case clearly).

We reserve the right to change pricing at any time without prior notice.

Payments must be completed in full before order processing begins.

Order Confirmation

Once an order is placed:

You will receive a confirmation via email or WhatsApp
Production will begin based on the confirmed details

Orders cannot be modified once they enter the production stage.

Installation Responsibility

While we provide guidance for installation:

Eternal Walls is not responsible for installation errors
Final finish depends on wall condition and installer skill
Professional installation is recommended for best results

Shipping & Delivery

At Eternal Walls, every order is prepared with care and dispatched with precision to ensure it reaches you safely—wherever you are.

Order Processing

All wallpapers are made-to-order.

Orders are typically processed and shipped within 2–3 working days after confirmation
You will receive a dispatch update once your order is ready

Delivery Timeline

Estimated delivery time is 5–7 business days after dispatch
Timelines may vary slightly depending on your location and logistics conditions

We always aim to ensure timely delivery while maintaining the quality of packaging and handling.

Shipping Partners

To ensure reliable delivery, we work with trusted logistics partners:

Within India

DTDC (preferred partner)

International Shipping

DTDC
UPS
DHL
India Post

The shipping partner is selected based on your location and the most efficient delivery route.

Delays & External Factors

While we strive to meet all timelines, certain delays may occur due to factors beyond our control.

This includes:

Natural calamities
Weather disruptions
Festive season backlogs
Customs clearance delays
Global or regional disruptions (including political or logistical issues)

In such cases, Eternal Walls cannot be held responsible for delays caused by shipping partners or external circumstances.

Customs & Import Duties

For international orders:

Any customs duties, import taxes, or local charges applicable in your country must be borne by the customer
These charges are determined by your local authorities and are not included in our pricing

We recommend checking your country’s import policies if required.

Packaging

All orders are carefully packed to ensure they reach you in excellent condition, even for long-distance or international deliveries.

A Small Note

We understand that you’re not just waiting for a product—you’re preparing a space.

And while we handle everything on our end with precision, we truly appreciate your patience in case of unexpected delays beyond our control.

Returns, Exchanges & Cancellations

Due to the customised nature of our products:

Orders cannot be returned or exchanged once processed
Cancellations are only possible before production begins

However, in case of:

Damaged products
Incorrect items received

Please contact us within 48 hours with supporting images, and we will assist you with a suitable resolution.

Returns, Exchanges & Cancellations

Due to the customised nature of our products:

Orders cannot be returned or exchanged once processed
Cancellations are only possible before production begins

However, in case of:

Damaged products
Incorrect items received

Please contact us within 48 hours with supporting images, and we will assist you with a suitable resolution.

Limitation of Liability

Eternal Walls shall not be held liable for:

Improper installation
Damage caused due to wall conditions
Delays from logistics partners
Indirect or incidental damages arising from product use

User Conduct

You agree not to misuse the website, attempt unauthorized access, or engage in any activity that disrupts its functioning.

Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes will be subject to the jurisdiction of High Court Jaipur.

Contact

For any questions regarding these Terms & Conditions, you can reach us at:

Email: eternalwalls.store@gmail.com

WhatsApp: +91 9588006166

Transform Your Walls. Tell a Story That Lasts Forever.

Eternal Walls is a luxury wallpaper brand built for those who believe that walls are not just boundaries — they are canvases. We design and deliver premium wallpapers across the USA, UK, Australia, Canada, Singapore, Malaysia, UAE, and Europe, bringing museum-quality artistry directly to homes, hotels, restaurants, offices, and every space in between. Every roll we ship carries a design rooted in intention, crafted for impact, and built to endure — with a durability guarantee of 7 to 10 years.

A Wallpaper for Every Space You Imagine

Whether you are transforming a living room accent wall, creating a dramatic entryway, adding depth to a hallway, or covering an entire ceiling, Eternal Walls has a solution designed for that exact purpose. Our collections extend far beyond the home — we work with hotels seeking signature interiors, restaurants curating an unforgettable atmosphere, yoga studios seeking calm and grounding visuals, meditation spaces that need stillness in every detail, and offices that want to inspire creativity from the moment you walk in. If a space has walls, Eternal Walls belongs there.

Every Type of Wallpaper, One Destination

We offer the full spectrum of modern wallpaper formats so every customer finds exactly what their space and skill level needs. Our peel and stick wallpapers are perfect for renters, first-time installers, and anyone who wants a commitment-free transformation — simply apply, reposition, and remove without damage. Our non-adhesive traditional wallpapers offer a timeless, permanent finish for those who want a classic result with professional longevity. For those who dream bigger, our canvas wallpaper murals turn a single wall into an immersive work of art — ideal for feature walls, reception areas, hotel lobbies, and living rooms demanding something truly extraordinary. And for spaces with unique dimensions or bespoke vision, our custom wallpaper printing service allows you to specify exact sizes, themes, and layouts — including ceiling wallpapers, a specialty that most wallpaper brands overlook entirely.

Designs Drawn from the World's Richest Art Traditions

What sets Eternal Walls apart is the depth and originality of our design library. We draw from centuries of artistic heritage and translate it into wallpaper collections that carry genuine cultural meaning. Our Indian art wallpapers include Pichwai — the devotional art of Nathdwara depicting Lord Krishna and lotus ponds; Mughal — intricate court-inspired patterns of florals, vines, and architecture; Madhubani — the bold, symbolic folk paintings of Bihar; Kalamkari — hand-drawn narratives from Andhra Pradesh; Pattachitra — the detailed scroll art of Odisha; and Rajasthani folk art with its vibrant colours and storytelling traditions.

Beyond classical Indian art, our collections span mandala wallpapers for spaces that seek symmetry and calm; botanical and floral wallpapers for bringing nature indoors; geometric and abstract wallpapers for contemporary and minimalist interiors; luxury maximalist wallpapers for spaces that demand boldness; and narrative mural wallpapers inspired by epic stories including the Ramayana, Mahabharata, and other timeless Indian and world traditions. We also offer pattern wallpapers — repeating motifs in heritage and modern styles — and folk art wallpapers rooted in regional Indian craft traditions that are increasingly sought after by international collectors and interior designers.

Built for International Homes, Shipped to Your Door

Eternal Walls ships free to every major market worldwide. Whether you are in New York, London, Sydney, Toronto, Singapore, Dubai, Kuala Lumpur, or anywhere across Europe, your order reaches you with the same care and speed. We dispatch all orders within 48 to 72 hours, and every wallpaper is packaged to arrive in perfect condition regardless of the distance. Custom sizing is available for all products — simply share your wall dimensions and we handle the rest.

Why Eternal Walls

In a global wallpaper market crowded with generic prints, Eternal Walls exists to offer something rarer — design that comes from a place, a tradition, and a story. We are proud to bring authentic Indian artistic heritage to international interiors at a time when the world is looking for meaning behind the things it surrounds itself with. Our customers are homeowners, interior designers, architects, hotel groups, and restaurant owners who share one belief: that a wall is an opportunity, not an afterthought.

Every wallpaper we make is printed on premium materials engineered for 7 to 10 years of durability, resistant to fading, moisture, and daily wear. Installation is designed to be straightforward whether you choose peel and stick or traditional application, and our customer support team is available to guide you through every step — from choosing the right type to calculating how many panels your wall needs.

Products

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Terms & Conditions

General

Products & Custom Orders

Pricing & Payments

Order Confirmation

Installation Responsibility

Shipping & Delivery

Order Processing

Delivery Timeline

Shipping Partners

Delays & External Factors

Customs & Import Duties

Packaging

A Small Note

Returns, Exchanges & Cancellations

Returns, Exchanges & Cancellations

Limitation of Liability

User Conduct

Governing Law

Contact

Popular Searches

Transform Your Walls. Tell a Story That Lasts Forever.

A Wallpaper for Every Space You Imagine

Every Type of Wallpaper, One Destination

Designs Drawn from the World's Richest Art Traditions

Built for International Homes, Shipped to Your Door

Why Eternal Walls

Eternal Walls. Because the Right Wall Changes Everything.